Frequently Asked Questions
Find answers to common concerns about our phone consultations and pet care guidance.
How does the phone consultation work?
After booking your call, you will receive a confirmation link. Click on it to join the scheduled consultation with a veterinarian. We discuss your pet's health concerns over a secure call to provide expert advice.
What happens after I book my call?
Once you confirm your appointment, our team will contact you to finalize the details. You will then receive a secure link to join the call at the selected time. No physical clinic visit is required for this session.
What information should I keep ready?
For your convenience, please have your pet's name, age, breed, and a brief description of the health concern you'd like to discuss. This helps us provide a more accurate and personalized consultation.
When should I visit a veterinary clinic?
If your pet shows signs of acute illness, severe pain, or requires diagnostic testing, we recommend visiting a clinic. Our experts will guide you to the appropriate next step if a physical examination is necessary.
Can I book a follow-up consultation?
Absolutely. You can book a follow-up session at any time to discuss your pet's progress, review lab reports, or address any new health concerns that have arisen since your initial consultation.
Which cities do you serve?
We serve pet owners across Delhi NCR, Gurugram, and Lucknow. Our veterinary experts are available to assist you with your pet's health from these major urban centers.
Still Have Questions?
Our veterinary experts are here to guide you through every step of your pet's health journey. Whether you have a specific concern or just want to learn more about our services, we are ready to help.